One small printer error is enough to throw you off your game completely. Imagine you spend hours preparing a report at work just so that you can submit it before the deadline. Once all the work is done, and just as you are about to relax, you get stuck because the printer is offline and you cannot print the report. The offline error on your Dell Printer could be the result of an error in the network connection or a simple hardware problem related to the wires or connecting cables. Before you go into panic mode, you can call the Dell customer support number and speak to a trained printer technician to find out how to troubleshoot the error. You can also go through the solutions mentioned in this article to fix the Dell Printer offline status on Windows 10.
Are you frequently asking yourself, why is Dell printer offline?
If you are ready to throw your printer out of the window through full frustration, there is something you can do to solve this common Dell printer issue. So, take a nice deep breath and read the following steps or you can contact dell’s technical support team for any help.
->Here’s what you’ll learn from this article:
->What causes the Dell printer not to work?
->How to quickly get your Dell printer online
->How to fix the Dell printer down issues.
There are several possible causes for your ‘Dell printer offline’ message such as the computer software being updated, a connection issue between the hardware of the printer and PC (including cables or Wi-Fi hardware), the printer may need firmware updates, or the printer driver on the PC needs an update.
However, the most common reason for this issue, and the one I’m going to focus on fixing in this article is the issue caused by a miss communication between the PC, Wireless router, and printer through its WIFI connection that causes the i.p address to change. This issue has 3 possible causes or a combination of all:
- The computer is turning off the wireless adapter to save power.
- The Firewall/antivirus software is causing the communication error.
- Network information is missing in the printer settings / incorrect i.p address.
Step by Steps to Resolve Dell Printer Offline:
There may be several reasons behind the issue, and you need to check all the possible points that may make connection failure. To solve the issue, here are the proven methods that you need to check one by one.
Review the printer connection:
- Make a detailed review to check all the wires connected to the printer and make sure all are fixed well.
- Check the Ethernet port to review the connection with the network.
- You should also check the wireless network and reboot your router as well.
Check the printing status:
- Press the Windows + I key and get a new window opened.
- Choose the device option and click on the ‘devices and printers’ option.
- You will see the devices and click on the icon next to the green mark.
- Then click on the ‘see what’s printing’ option and choose the grey-colored option.
- Get the option ‘Set as default’ and choose the ‘printer’ option.
- There you need to remove the tick mark to ‘pause printing’ and ‘use the offline printer.’
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Check the printer spooler services:
- Press the windows+R key and open the search box.
- There you need to search ‘services. music and find the print spooler option.
- There you need to check the ‘running’ status.
- If you find that option then right-click on that and choose to start.
- By clicking again on the printer spooler choose to restart.
- Now you can close the window.
Update the printer driver:
- Press the windows+I key and open a new window.
- There you need to choose the devices option.
- A new section will open and select ‘drivers and printers’ there.
- Find the printer devices there and click on the Dell printer.
- Allow the dialog box by clicking on ‘yes.’
- Then the printer driver will be started updating.
I hope this blog will help you to fix this Dell Printer Offline.
- Click on Start and go to Control Panel.
- Select Hardware and Sound and then click Device Manager.
- Select the plus sign “+” to get the list.
- On USB Root Hub make a right-click and choose properties.
- Go to the Power Management tab and uncheck the option of “Allow the computer to turn off this device to save power.”
- Reboot the system.
- Again go to Device Manager and select the option of Network adapters.
- Right-click on the Wireless adapter and choose properties.
- Next, Select the power management and uncheck the same option i.e. Allow the computer to turn off this device to save power.