Isn’t it annoying when you are working on something important or trying to send any significant emails, and suddenly your mailing services become unresponsive or just crash? This is a frustrating moment that can turn our whole day into a disaster. No one wants to get interrupted while doing some important work. And let’s face it, we struggle with this kind of problem every time in our life. Sometimes, users face issues while trying to use Outlook.
Are you also a user of the Microsoft Outlook mailing service? Are you unable to fix this problem and are searching for a way to solve it? If yes, then don’t worry. Here, you will get the solution to your problem.
The Ways to Fix the Issue of Microsoft Outlook Crashes
This service of Outlook Mail is not only popular, but it is quite essential for most companies. There are a lot of companies that use the service of Outlook for creating their email chains across their partner companies. Along with this, many people also use Outlook mail on a daily basis. Here are the steps to help you fix the issue.
❖ To fix the problem with Microsoft Outlook, firstly, you need to navigate to the admin command prompt window. You can do that by clicking on the start menu and type ‘CMD’ in the space provided to you.
❖ After going through the start menu, a command prompt window will appear on your screen. You have to click on it.
❖ In the command prompt window, you will have to type: cd “\program files\common files\microsoft shared\ClickToRun.” And now, press the enter key.
❖ And now, you will be redirected to the ClickToRun folder. In this section, type officec2rclient.exe/update user updatetoversion=16.0.12827.20470 and now press the enter key.
❖ Now, the specified version of the Microsoft Office will be downloaded on your system, and you have to roll back to that previous version. You will need to have some patience as the process may take a few minutes depending on your computer and the internet speed that you are using.
❖ After the completion of the installation process, a message window will appear on your screen, stating, “Updates are successfully installed.” Click on the “Close” button.
❖ And now, the previous version of the Microsoft Outlook will be rolled on your system. This way, you will be able to use the Microsoft Outlook again. And don’t forget to close the command prompt window by clicking on the “X” button.
Some people have reported that the steps, as mentioned above, do not work for them. So, in case, if you too find it unable to solve the issue even by following the method as mentioned earlier, you can try this alternative method as well. Take a look:
If you do not want to get back to the previous version of Microsoft Outlook, then you can launch the service in a safe mode so that you can fix the crashes. Please note that after starting Outlook in the safe mode, all the add-ins, including security, will get disabled. Here are the steps to use this method:
❖ Press and hold the “Ctrl” key on your keyboard for a few seconds. And now, open the Microsoft Outlook.
❖ Microsoft Outlook will proceed to open, asking you for permission to enable the safe mode.
❖ Click on the option of “Yes”, after which Outlook will proceed further in the safe mode without the Add-ins.
❖ After the Outlook starts, you can make sure that you are in the safe mode as you can see the title of the window named “Microsoft Outlook (Safe Mode).”
❖ After completing your task, close the service by clicking on the “X” button.
This way, by following the procedure as mentioned above, you can use the service of Microsoft Outlook in Safe Mode as much as you want. Go on and try out the methods and let us know how it worked for you. For more suggestions and information like this, please stay tuned with us and visit our site.
Source : Facing Problems While Using Outlook