How to fix QuickBooks Error 15215 and Server Not Responding

QuickBooks Error 15215 often occurs while performing payroll updates and releasing maintenance. It’s going to install the download or update of payroll. One more reason for occurring this error could be a conflict with another application running within the background once you attempt to download a payroll update.

It’s easy to identify this update error because the system throws a mistake message that reads:

“QuickBooks Error 15215 server not working”

“Error 15215: Unable to verify the digital signature“.

What Causes QuickBooks Error 15215?

There could be multiple reasons behind the occurrence of this error.

What are the Symptoms of QuickBooks Error Code 15215?

Solutions of QuickBooks Error Code 15215

Here are some solutions to resolve QuickBooks update Error 15215.

Method 1: Restart your computer

Many of the QuickBooks and Windows related issues are often removed just by rebooting your system. This step stops any application causing disruption in closing or resetting the settings of QuickBooks Payroll.

It’s very likely that you simply would be ready to resume working after restarting your computer. However, there are chances that the difficulty may reoccur after working for a short time. Just in case that happens, you’ll try the subsequent troubleshooting steps.

Method 2: Log in to Window’s as Administrator

You can avoid receiving QuickBooks error code 15215 or fix this issue by simply running your accounting software because the Windows admin because it will prioritize the software over most of the opposite Windows programs.

Running QB as administrator also will communicate to Windows to let QB use all the recourses necessary to figure appropriately.

Method 3: Restore advanced settings (Internet Options)

The solution provided here helps you fix the update error confronted while downloading the software. If the difficulty persists, you ought to contact your IT person.

Method 4: Restart your computer in Selective Startup

Method 5: Configure firewall and other security programs

Download the QuickBooks Tool Hub and run the QuickBooks File Doctor. This may open your ports automatically and resolve this error.


I hope the above-given steps helped you to resolve QuickBooks error 15215. If nothing works for you, then you’ll contact our QuickBooks support number and speak to our certified QB experts. We will assist you to solve even the foremost complex accounting-related issues within the least possible time.

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