How To Set Up the Right Mobile Food Ordering App for Delivery-Only Restaurants

The global food distribution industry is experiencing explosive growth. Consumer demand for convenient, safe and contact-free food ordering. The mobile food ordering app has skyrocketed due to the epidemic, which has led to rapid growth in the on-demand food delivery industry.

The market is expect to grow to $44.23 billion by 2024, with a CAGR of 7% over 2020-2024, while the online food delivery industry is expected to show a compounded annual growth rate 8.29%, resulting in a market volume of US $466,472m by 2026. At the same time, technologies such as on-demand food delivery software are being adopted. As the online food delivery industry seeks to satisfy its customer base.

Why do consumers prefer food delivery services on demand?

Delivery services allow customers to order food from different restaurants according to their desired time and location. Consumers prefer these services mainly because of their ease of use and accessibility. The food ordering app development for restaurant used by these services enable customers to view menus, prices and restaurant reviews before ordering. On-demand food delivery services can meet customer expectations, maintaining timely and safe standards.

Setting up the mobile food ordering app

Cloud kitchen offer food only through delivery, and their focus is on preparing and fulfilling customer orders. The food ordering software for restaurant can retain relevant customer information to optimize their ordering experience. Using this information, customers are lured to offers, discounts and promotions to continue taking advantage of the services.

Customers can choose the payment method of their choice for their food delivery. Customers like that their food needs can be met with just a few clicks on the delivery application, and the order is deliver to your home.

Pre-planning for app

Before you create a restaurant food ordering app, it’s always a good idea to remember your objective goals, the features you want, and the benefits you will focus on.

Start locally, test your concept, start a marketing campaign, and scale.
Hire some experienced and skilled app developers who have worked in this field before. Read this guide for outsourcing application developers.
Promotion is required before launching your beta product and from the very beginning. Engage your potential customers through social media, email, etc.
Focus on getting feedback from customers and making improvements based on that.
Hiring and retaining a qualified team, competitive pay, flexible working hours, the option to work from home, incentives, rewards, etc., are common benefits.

Market research

The first step to any potential product development is defining the range of people you are targeting and researching the market. Apps are mostly used by people with busy lifestyles, such as working-class professionals, entrepreneurs, and students who have spent most of their time on them.

Technical aspects

It is very important to choose the right technology for online food delivery app development, and it can vary from PHP to Ruby depending on your budget, platform and required features. Other features such as iOS or Android, native apps or hybrids. Creating apps from scratch or using third-party tools like APIs, App Clones and SDKs. Whichever option you choose will directly affect your costs and efforts required for application development.

Application features

Sign-up Page: A simple, efficient and attractive sign-up page is important to win customer loyalty. Your sign-up page should allow the user to create a new account using a login/password or sign up through a third-party service, such as Facebook or Google, for added convenience.

Profile / Account Page: Once a customer has created a new account in the online ordering system, they should be able to access their profile. This profile may include saved payment options for easy access. The ability to reorder, and the ability to save order history and favourite restaurant/menu items.

Restaurant Search / Locator: Restaurant Locator shows which restaurant customers can place an order using the app in a list or map format. Details of each restaurant, such as its location, menu offerings (ideally, with pictures), pricing, special offers or promotions, and comments or user reviews, should be easily accessible. Some search functionality (by distance, time or cuisine) is required to help users filter by options.

Order Placement: Once the customer has compared the restaurant and selected them, they should be able to place their order easily and quickly through the online ordering system. Customers must be able to add or remove items from the order if necessary. They must submit a summary of the order before the customer can complete the payment so they can make last-minute changes. Specifying delivery times (as soon as possible or at specific times) can be a great addition.

Payment Process: Pay for orders through online ordering software is ideal. The payment process should be fast and secure, and your application should allow multiple payment options (coupons, credit cards, cash on delivery, PayPal, Apple Pay / Android Pay, etc.).

Challenges to conquer

With many businesses opting for restaurant ordering software, the food industry has witnessed rapid growth. But food delivery services place large orders, especially during meal hours and the festive season. So providing quality service becomes a challenge for most delivery providers.

Changing customer preferences: With countless delivery apps on the market, retaining a customer has become difficult. The delivery service needs to understand the customer’s likes and dislikes and provide incentives and offers based on preferences.

Maintain food quality standards: Maintaining the quality of food delivered to the customer’s place is challenging. There are always flaws in food quality, and proper logistics is important to provide timely delivery.

Inability to cope with demand: Delivery time is extend due to the inability to meet demand, and quality is compromis. Accept orders keeping in mind your resources and ability to deliver on time. Most restaurants cannot manage operations and logistics to place many orders.

Logistics dilemma: Food-related businesses have to consider various parameters such as the distribution coverage area, maintaining quality. Freshness for remote places, allocation of resources like workforce, fleet etc. In the absence of proper logistics management, customers will be dissatisfi, and orders will be lost.

Payment methods: Lack of multiple payment methods will cause customers to cancel their orders and switch to another delivery service. A refund procedure also needs to be appli in case of a failed payment or cancell order.

Customer service: On-demand food delivery services need to provide customers with various communication channels such as email, live chat, social media and phone calls. Consumers prefer to be in a loop about the status of their food delivery orders.

How much does creating a food delivery app for your restaurant cost?

Many factors affect your on-demand restaurant delivery system costs: design, features, platforms, and backend infrastructure. Also, a lot depends on the country you choose to outsource your development.

Based on our experience, it can take up to three months to develop a simple application featuring menus, geolocation, push notifications, reviews, comments and social sharing. For a complex solution, an application that includes everything from a simple application plus payment. Table booking, pre-ordering, beacons and social media integration will take about a year to complete.

But beyond that, many things affect application development costs. Therefore, we suggest that you request an estimate for your project from the software development team you wish to hire.

Final thoughts

Given the rapidly growing use of tablets and smartphones globally, food delivery app development for restaurant is a great local business strategy.

If you want to develop a food delivery application, consider every aspect of it and keep in mind the customers’ needs. If you are unsure where to start or need advice and resources for on-demand food delivery app development. Connect with a reliable on-demand food delivery app provider.

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