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E-mail has become the medium of choice today for communications within the business world. It is not unusual for someone in business to receive one hundred or more emails a day. Just look at all of the Blackberry devices you see around and you know that people are depending more and more on email as a way of communicating. It used to be when you left the office the only communications avenue you were giving up was your phone, so along comes cellular phones to allow you to take your phone with you. Now when you leave your office you are also leaving your e-mail, so Blackberry type devises have come along to allow you to take your e-mail with you. I am just as dependent as the next person on e-mail and I also carry around a Blackberry to keep up with my e-mails.
I would offer one note of caution however. I have noticed more and more people using e-mail to replace face to face conversations or conversations over the phone. Be sure that e-mail is the proper medium for the communications you are having. When difficult matters need to be discussed do not take the easy way out and put it in an e-mail. I have seen relative minor issues turn into heated e-mail arguments, when the issue could have been resolved much more civilly with a conversation. One extreme example I have of this concerned some coworkers that worked for me at a previous business I was involved in. These two individuals worked right down the hall from each other and very easily could have walked to the other’s office to have a face to face conversation. Instead of doing this they decided to try and reconcile an issue through e-mail. It started innocuous enough, but before long had turned into a heated argument that they decided to copy me in on. I had to bring them together in my office to calm things down and force them to talk the issue out face to face. It was resolved in about a half an hour.
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