What to Do When Windows Won’t Recognize Your Android Device
Connecting an Android device to the Windows system should not eat too much of your time and brain. It is usually a simple task requiring you to attach a USB cable from your Android to PC. And the Windows automatically recognizes your Android. However, at times, it could be daunting when Windows doesn’t recognize your Android device. Now, this issue could occur because of various reasons which are simple to resolve.
Keep reading to learn how to fix the issue when Windows doesn’t recognize your Android device.
Check USB Connection Type
Firstly, check if the USB connection on your Android device allows file transfer or not. If the connection type is set to support only charging, then your Windows won’t identify the Android device that you are trying to connect. Most of the Androids are set to Charging by default. Fortunately, you can adjust the settings to change the connection type. To do so, connect your Android device to Windows using a compatible USB cable.
Once attached, open your Android device to find a USB symbol in your phone’s notification tray. Tap on this symbol, and select “File Transfer” in the box that appears. This will allow Windows to recognize your Android device and grant access to files and folders in your device.
Try a Different Cable
Sometimes, a faulty cable could be the reason for Windows not being able to recognize your Android device. In case you are using a cable that didn’t come with your Android device, then also you can face the issue. If the cable is the reason why your Windows is not identifying your Android device, then the only fix is to try another cable. The one which came along your device will be most preferable.
Use Windows Hardware and Device Troubleshooter
The Windows Hardware and Device troubleshooter could be your rescuer if nothing else works to make Windows recognize your Android. You can access this tool in two different ways.
First, open “Settings > Update & Security > Troubleshoot,” then scroll down to find “Hardware and devices.”
If you are using the newer version of Windows 10, then this option may not be listed. In that case, follow the instructions below:
Step 1. Click on the Start menu and type cmd. In the window that appears, select “Command Prompt.”
Step 2. Now, click “Run as Administrator” and type “msdt.exe -id DeviceDiagnostic” then hit Enter. The Hardware and Device troubleshooting tool will appear.
Step 3. Follow the prompts to find if there is an issue.
Connect a Different Device
You may try connecting a different device to rule out the possibility of a faulty USB port. If your PC can identify another device then you would know that the port is all good. On the contrary, if your PC is unable to identify another device as well, then probably, the issue is with the USB port.
You can also try connecting your Android device to another computer. This will further rule out the possibility of your Android’s port being faulty.
It can also be a driver issue if your Windows is unable to identify an Android device. Although drivers are automatically installed on Windows but in case, the driver is unable to update itself, it could become the reason for your Windows not being able to recognize an Android device.
To resolve this, go to the Start menu and select “Device manager.” Open “Portable Devices” and select your device. Now, click “Update Driver” and follow the prompts.
The driver should be updated. You may disconnect, and then connect your device to verify.
Reset Your Android Device
As a last resort, try resetting your Android device to factory settings. We understand that this could be an overwhelming task but an issue with an app, a system update went wrong, or even a settings conflict could be creating the connection issue. We will truly advise trying this only after all other methods have failed you.
Step 1. Before resetting your Android, don’t forget to back up all your files and data.
Step 2. Once done, open “Settings > System.”
Step 3. Now, tap “Restart & reset.”
Note that these steps could vary based on your device.
Step 4. Select “Factory data reset.”
Step 5. Follow the prompts to reset your device.
Once done, connect your device to the Windows to check if the computer can recognize your Android device or not.