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Canon Printer Troubleshooting for Common Canon Printer Issues

Printers are an integral part of the life of many people. Although there are many printer brands out there, Canon is one such brand that everyone trusts. But like printers of other brands, Canon users can also face numerous printer problems. Printer not starting or not printing in color are two common ones along with others. But there is Canon printer troubleshooting available for every problem. So, irrespective of the specific problem you face, you can be sure that there are some effective steps to fix it. In this article, you’ll find detailed instructions on resolving all such printer problems.

Canon Printer Troubleshooting for Different Problems

The troubleshooting techniques for different problems are specific to them. In the following sections, you’ll find some significant printer problems and methods to resolve them.

The printer doesn’t start.

When your printer does not start, it may seem impossible to print. You can take the following measures to fix this issue.

Confirm that the ink tank is properly installed 

  • Open the Scanning Unit and inspect the ink lamps.
  • If you find adequate ink, but the ink lamp flashes red, you may have an ink tank that’s installed in the wrong position.
  • Install the ink tanks properly.

Clear unnecessary print jobs

  • Open the dialogue box of ‘Printer Properties.’
  • Tap the ‘Maintenance’ tab, followed by the ‘View Printer Status.’
  • Tap’ Display Print Queue.’
  • On the printer menu, choose ‘Cancel All Documents.’
  • When you see the confirmation message, tap ‘Yes.’

Inspect the port settings of the printing device

  • Sign in to a user account having administrative privilege.
  • Tap ‘Control Panel.’ Next, tap ‘Printer’ below ‘Hardware and Sound.’
  • Right-tap the name of your Canon printer and then choose ‘Properties.’
  • Click the tab of ‘Ports’ in order to confirm the port settings.

Ensure that the port named ‘USBnnn’ with your Canon printer showing in the printer column is chosen for print to the ports. If the port setting is faulty, modify it as per the interface you are utilizing. You can also reinstall the MP Drivers.

Canon printer not printing

It is one of the common Canon printer problems. But there are various resolutions you can try to fix this device that’s not working properly.

Clear the paper jam error

You must clear the paper jam if the printer is not printing. To do so, open the printer cover and loosen the cartridge header. Next, take away the paper that is stuck. Then reinstall the cartridge. Finally, reset your printer.

Check if the drivers are faulty.

If your Canon printer drivers are faulty in nature, they will inevitably result in one or the other issue. So, check that the drivers are not faulty. If there’s a driver that has not been updated, download and reinstall the correct one. The right driver will work properly with the printing device.

Ensure that the power cord is plugged properly

The power cord should be plugged into the wall outlet firmly. After checking this, see that the USB cable firmly connects to your PC. Open the printer’s top and execute an instant visual examination. It’ll allow you to see if any piece of paper is stuck within the paper tray.

Canon printer not printing in color.

Factors like low ink cartridge or printer setup errors can result in this problem. The Canon printer troubleshooting techniques for a printer not printing in color are as follows.

Check the ink cartridge

  • Open your printing device’s front door. Take the cartridge out gently and carefully.
  • See the ink level. If you see any empty ink cartridge, replace it with one that has adequate ink.
  • Now, adjust the cartridge to its initial position.
  • Now, print a test page to see whether you are receiving the desired output or not.

Enable color printing settings

  • On your computer, tap on the ‘Start‘ button.
  • Launch the ‘Settings’ tab.
  • Tap the option of ‘Printers and Scanner.
  • Now, select your Canon printer from the list of printers that you see.
  • Tap the ‘Properties’ tab.
  • See if you’ve enabled the option of ‘Color printing.’ If it’s not enabled, enable it first.
  • Lastly, print a test page and see if the issue resolves.

Start your printer again.

Sometimes all you need to do to resolve the Canon printer not printing in color is restart your printer. Whenever you come across this problem, you can fix it by restarting your printer immediately. Then, take a test print to see if the issue resolves.

Canon printer offline problem Troubleshooting

Printer offline is also one of the prevalent Canon printer problems. Connection issues and loose USB cables are some of their prominent causes. You can resolve it in various ways, like inspecting the wireless LAN’s status, modifying the port configuration, and disabling the use printer offline option. All these techniques are explained below.

Check the wireless LAN’s status.

Many Canon printer users don’t connect the device to Wi-Fi properly. If the device is not linked to a wireless network, you’ll inevitably encounter the offline printer issue in Windows 10. So, it’s important to check the Wi-Fi LAN of your printer. See that it is lit. After that, check the status of the radio wave condition. If your printing device isn’t connected to Wi-Fi, change the Wi-Fi connection. You can read the manufacturer’s manual to gain clarity over the connection process. The printer will also go offline in the presence of poor radio wave conditions. So, check that the printer and wireless routers are near one another.

Change the printer port configuration

  • Navigate to ‘Start’ and then to ‘Windows System Tools.’
  • Next, go to ‘Control Panel.’
  • Once there, click ‘View Devices and Printers.’
  • Now click ‘Devices and Printers.’
  • Right-click’ Offline printers.’ After that, select ‘Printer Properties.’
  • Now tap ‘Change Property.’ It’s on the ‘General’ tab.
  • Open the ‘Ports’ tab and hit the option ‘Configure Ports.’
  • You will notice the ‘Port Configuration’ dialogue. Here, un-tick ‘Enable SNNP Status.’
  • Follow it by clicking ‘OK.’
  • Lastly, tap ‘Apply.’ Now check if your Canon printer is online.

Disable the option of Use Printer Offline from your computer

If the option of ‘Use Printer Offline’ is enabled, you’ll naturally face printing problems. Use the following points to disable this option and bring your printer online.

  • Tap the ‘Start’ button. on the search bar, type ‘control panel.’
  • After that, choose ‘Hardware and Sound’ from the sub-categories list that you see.
  • Next, click ‘Devices and Printers’ on the window that comes on your screen.
  • Now right-click on the Canon printer you have. Follow it by clicking ‘See what’s printing.’
  • Tap on ‘Printer’ which is on the top-left part of your screen. Do it by tapping the drop-down menu.
  • Check that the ‘Use Printer Offline’ option remains unchecked. If you find it is ticked, remove the mark and save the new changes.
  • After making all the modifications, hit ‘Cancel all documents.’
  • Now attempt to connect to your Canon printer once more. Hopefully, you will find that your printer has come back online.

Final Words

This Canon printer troubleshooting guide will help you to resolve common problems. Whenever you face any of these issues, you can go through this guide and fix it. But if the issue persists or you want more clarification, it’s best to speak with Canon customer support professionals. They’ll help you fix any printer-related errors.

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