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AutomotiveServices

Orlando Towing Services: Frequently Asked Questions

If you own a car, then the chances are that you will need to seek the aid of a towing company one day or another. A good question for anyone in Orlando is: when do I seek help from a tow truck? There are many reasons why your vehicle might be towed. Below, you will find answers to some frequently asked questions about towing services in Orlando. (Credit Information: https://www.adamtowingfl.com/services/towing-services/)

1)  Can Mechanics Tow My Car Even If I Am Not Parked in A Parking Lot?

Yes. If your car has been parked illegally or is causing a hazard, you can hire expert towing services to remove the vehicle as soon as possible.

2)  How Much Does It Cost to Have My Car Towed?

The cost to have your car towed will vary depending on several factors such as where you are pulled from (in or out of our jurisdiction), how long it takes to get there and back, the vehicle’s size and weight (take an axle measurement), and whether it is a private property tow or a police request that we do. The cost can range from $150.00-$350.00 plus your storage fee to keep the vehicle. There are additional charges for special equipment or for towing a trailer.

3) Can I Get My Vehicle Towed If It Is Parked on Private Property?

Yes.  Property owners have the right to request that we have your vehicle towed from their private property. The car must be towed to either a City of Orlando Facility or a Contractor Affiliated Storage facility (both of which are located in Orlando).

4)  Can I Call Orlando Towing Services for Police Recommendations?

Yes. If you wish to make a police request, please call the Orlando Police Department and ask to have a tow truck dispatched.  You can also do it online: http://www.cityoforlando.net/police/services/towing-impound – you will need your police report number (PRN) and license plate number to get it done online.  You will also need to do that if you want your towed vehicle released.

5) How Do I Find Out If My Car Was Repossessed?

Depending on the contract between your lender and a   towing company, we may not be able to tell you if your car has been taken. The best way is to call or visit the financial institution that financed your vehicle.

6) What Happens If I Choose Not to Pay My Towing Bill?

If you owe money for a towed vehicle, the towing company may take other measures against you. They can send your account to a collection agency and can add fees. You cannot get your car back unless you pay the entire amount due and any storage fees. Towing companies in Orlando do not accept partial payments from customers for unpaid towing bills or release vehicles until all fees are paid in full.

7)  What If I Don’t Have the Money to Pay to Have My Car Towed?

If you are short on funds, contact a financial institution or the company that repossessed your vehicle. Will they usually inform you of any possible arrangements to repay the money to pay for my tow?

If you do not have a way of getting your car back, you can consult with your towing service provider. They can provide financial assistance for individuals who qualify. This is only for vehicles that are parked illegally.

8)  What If I Encounter an Emergency Car Breakdown?

In most cases, you should not expect roadside assistance from the state or local government because it is out of their scope. Your best bet is to contact a friend, family member, or co-worker who can give you a ride to a safe location with your car. If this isn’t an option for you and nothing else comes to mind, then call Orlando’s Emergency or Non-Emergency number and describe your situation. Please remember that we may need to call you back and tell you the next steps while we find a safe location for your vehicle.  If you’re in an urgent situation, we highly recommend calling a tow truck instead of 911.

9) Can I Arrange to Have My Car Towed at Night or On the Weekend?

Towing companies are open 24 hours a day, 365 days a year. You will need to make arrangements for the tow during regular business hours unless an emergency requires car mechanics to tow your vehicle overnight.

10) Where Can I Get a Tow Truck in Orlando?

To keep up with ever-changing traffic patterns and road conditions, we recommend that you call ahead to a professional towing service provider for your vehicles’ safe transportation. If you don’t have one in mind, you can contact our dispatchers to let them know your location, and they’ll send a tow truck service company to your area as soon as possible.

11) What If My Car Is Stuck in A Snow or Mud Pit?

If you have a car stuck in a snow pit, we recommend that you wait for the weather to clear. A few tow trucks can navigate through high-traffic situations at night or during bad weather conditions. If you need help right away and don’t have a winch or other specialized equipment, then you can call your towing company for assistance.

12) How Will I Know When My Car Gets to The Shop?

It’s always best to call the auto body shop first before your vehicle arrives so that they have time to do any necessary paperwork. If you don’t get a call, then you can expect your car shortly and should begin looking for it at the tow shop’s location.

13) How Can I Get a Reasonable Price for My Towing?

Many variables can affect the cost of a towing, including the type of vehicle, time spent on the scene, driver’s experience and training, distance from a tow truck company’s location, and even traffic conditions at the time. When you contact a professional tow truck service provider for an estimate on your vehicle, they should be able to give you a rough estimate for your vehicle’s tow at the time of your call.

14) How Do I Know When I Should Use a Tow Truck Company Vs. Emergency Services?

When you need a tow truck for your car, you should call one of the local towing companies in Orlando, Florida, instead of calling EMTs or 9 1 1. They have the tools and equipment that can handle most situations. They also have the skills and experience needed to get your car out of a lousy situation safely and efficiently.

15) What Is the Best Way to Find a Good Towing Company?

The best way to find a professional tow truck service in Orlando, FL, is to look up the company’s location on our website and call them directly. You can also read reviews that customers have written about their positive experiences using a company over time to help you decide.

16) Why Is It Important to Use a Licensed and Insured Towing Company?

We always encourage people to use an appropriately licensed company, insured, and fully equipped for the job at hand. By calling one of our tow truck services in Orlando, FL, you can ensure that your vehicle is in good hands and will not be damaged during the towing procedure.

17) Is It Best to Use a Flatbed or A Wheel Lift Tow Truck?

It depends on the situation in question. Many people prefer to use wheel lift for their personal tow needs since it is easier. However, flatbed services are better for more severe accidents. A Wheel lift can handle most vehicles and is generally safer to use.

18) What If My Car Falls Over from A Tow Truck?

If you have a flatbed tow truck to your location, then it is implausible that this will happen. However, if the need is severe enough, you should usually ensure that the company has appropriate safety equipment for the job at hand.

19) What If I Want to Use a Tow Truck from Another City?

The best way to find a reputable company in another town is to directly contact the local tow truck services and ask for their recommendations. They can provide you with additional information about specific companies that they have worked with before.

20)  How Does a Flatbed Tow Truck Work?

A flatbed tow truck can work in a few different ways. Many of them will have a chain system anchored to the ground or another vehicle, while others will use straps or other methods to secure your car onto the flatbed.

21)  What Can Go Wrong When People Attempt to Tow a Car?

We’ve heard many stories about people being hit by a tow truck or getting injured when the chains broke while attempting to tow their car- it is best to let a professional handle the towing procedure.

22)  How Can I Make Sure My Car Has Been Properly Towed?

You should ask any tow truck company that you call for a photo of your car on the flatbed as they are towing it to you or your home. This is an excellent way to ensure that an appropriate company towed your vehicle.

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